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Question 1

Care and Precautions

Answer

Use coasters under all glasses, particularly those containing alcohol or citrus juices. Many common foods and drinks contain acids that will etch or dull the surface of many stones.. Use trivets or mats under silver dishes or other objects that can scratch the surface.o add a new question go to app settings and press "Manage Questions" button.

Question 2

Cleaning Procedures and Recommendations

Answer

Clean stone surfaces with a few drops of neutral cleaner, stone soap or a mild liquid dishwashing detergent and warm water. Use a soft cloth for surfaces for best results. Too much cleaner or soap may leave a film and cause streaks. Do not use products that contain lemon, vinegar or other acids on marble or other calcareous stones. Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth. Change the rinse water frequently. Do not use scouring powders or creams; these products contain abrasives that may scratch the stone. In the bath or other wet areas, soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover or a solution of ammonia and water (about 1/2 cup ammonia to a gallon of water). Frequent or over-use of an ammonia solution may eventually dull the surface of the stone. Vanity tops may need to have a penetrating sealer applied. Check with your installer for recommendations. A good quality marble wax or non-yellowing automobile paste wax can be applied to minimize water spotting. In food preparation areas, the stone may need to have a penetrating sealer applied. Check with your installer for recommendations. **(CRE-8 recommends using a silicone impregnator sealer, found at home improvement stores) If a sealer is applied, be sure that it is non-toxic and safe for use on food preparation surfaces. If there is a question, check with the sealer manufacturer.

Question 3

Spills

Answer

Clean the spill with a paper towel immediately. Don’t wipe the area, it will spread the spill. Flush the area with plain water and mild soap and rinse several times. Dry the area thoroughly with a soft cloth. Repeat as necessary. If the stain remains, refer to the section in this brochure on stain removal.

Question 4

Stain RemovalI

Answer

Identifying the type of stain on the stone surface is the key to removing it. If you don’t know what caused the stain, play detective. Where is the stain located? Is it near a plant, a food service area, an area where cosmetics are used? What color is it? What is the shape or pattern? What goes on in the area around the stain? Surface stains can often be removed by cleaning with an appropriate cleaning product or household chemical. Deep-seated or stubborn stains may require using a poultice or calling in a professional. The following sections describe the types of stains that you may have to deal with and appropriate household chemicals to use and how to prepare and apply a poultice to remove the stain.

Question 5

Types of Stains and First Step Cleaning Actions Oil-based

Answer

An oil-based stain will darken the stone and normally must be chemically dissolved so the source of the stain can be flushed or rinsed away. Clean gently with a soft, liquid cleanser with bleach OR household detergent OR ammonia OR mineral spirits OR acetone. Organic (coffee, tea, fruit, tobacco, paper, food, urine, leaves, bark, bird droppings) May cause a pinkish-brown stain and may disappear after the source of the stain has been removed. Outdoors, with the sources removed, normal sun and rain action will generally bleach out the stains. Indoors, clean with 12% hydrogen peroxide (hair bleaching strength) and a few drops of ammonia.

Question 6

Metal

Answer

Iron or rust stains are orange to brown in color and follow the shape of the staining object such as nails, bolts, screws, cans, flower pots, metal furniture. Copper and bronze stains appear as green or muddy-brown and result from the action of moisture on nearby or embedded bronze, copper or brass items. Metal stains must be removed with a poultice. (See section on Making & Using a Poultice) Deep-seated, rusty stains are extremely difficult to remove and the stone may be permanently stained.

Question 7

Biological

Answer

Clean with dilute (1/2 cup in a gallon of water) ammonia OR bleach OR hydrogen peroxide. DO NOT MIX BLEACH AND AMMONIA! THIS COMBINATION CREATES A TOXIC AND LETHAL GAS!

Question 8

Ink

Answer

Clean with bleach or hydrogen peroxide (light colored stone only!) or lacquer thinner or acetone (dark stones only!)

Question 9

Paint

Answer

Small amounts can be removed with lacquer thinner or scraped off carefully with a razor blade. Heavy paint coverage should be removed only with a commercial “heavy liquid” paint stripper available from hardware stores and paint centers. These strippers normally contain caustic soda or lye. Do not use acids or flame tools to strip paint from stone. Paint strippers can etch the surface of the stone; repolishing may be necessary. Follow the manufacturer’s directions for use of these products, taking care to flush the area thoroughly with clean water. Protect yourself with rubber gloves arid eye protection, and work in a well-ventilated area. Use only wood or plastic scrapers for removing the sludge and curdled paint. Normally, latex and acrylic paints will not cause staining. Oil-based paints, linseed oil, putty, caulks and sealants may cause oily stains. Refer to the section on oil-based stains.